Give the order office a clear next action
When an order is held, the useful question is what needs resolving. OrderFlow is designed to show the missing reference, unknown option or required approval alongside the exact order revision.
Keep customer differences explicit
One dealer requires a PO reference. Another uses its own option codes. A third needs delivery kept together. Bring these conditions into reviewed mappings and rules that your team can explain and maintain.
Release a known revision
The release record connects the approved order, selected destination and receiving acknowledgement. Track the handoff separately from physical production or despatch, so sending a message is never mistaken for making a product.
Begin alongside the system you already use
Choose one customer flow and agree which records remain authoritative in your current software. Early access focuses on removing a specific set of checks and handoffs from the daily workload.
Early access starts with an agreed workflow. Supported scope and onboarding arrangements are confirmed with you.
