FREE TIER GUIDE · UPDATED 29 September 2026
Order rules, AI and human approval
How plain English rules automate order checks and destination selection, with separate release approval.
This guide describes the service. Start free at one station; while SmartFACT is in early access, we set the first workflow up with you.
Describe supported conditions
Use known order fields and permitted actions. A request outside the supported vocabulary needs clarification. AI assists authoring; it is not a substitute for product engineering knowledge or an authority to approve arbitrary operations.
Review meaning with independent examples
Check missing values, overlapping matches and boundary cases as well as normal orders. Expected results come from the people who own the process, not from accepting whatever a proposed rule produces.
Apply the approved rules automatically
OrderRun automatically evaluates each order against the approved acceptance and routing rules. It identifies holds and destinations and records the rule and mapping versions behind each result. Staff handle exceptions and required approvals. A later rule change does not silently reinterpret an earlier release, and routine checks need no fresh AI response.
Treat release as a separate decision
Passing checks establishes readiness. Approval, transmission, acknowledgement, production completion and despatch are separate events. Agree who can perform each action and which system supplies its evidence.
Practise with the real screens
Practise recording production, responding to refused despatch attempts and reviewing order and production evidence, using made-up orders.
Read the guides on any device. Interactive demonstrations run on a desktop or laptop, showing the office screens or the station screens used on a handheld or scan station.