FREE TIER GUIDE · UPDATED 11 November 2026
Orders, revisions and system ownership
Understand the records and connections needed for controlled order release.
This guide describes the service. Start free at one station; while SmartFACT is in early access, we set the first workflow up with you.
Keep source and normalised values
Identify the source order, its revision and each line or unit. Retain the original customer codes alongside reviewed mappings. An unknown value needs resolution before it can be treated as an approved option.
Choose one authority for each record
Commercial orders and inventory stay in your existing software. Agree who owns customer details, accepted prices, product specifications, stock and despatch records. OrderRun must not create a competing balance or silently overwrite an authoritative record.
Define the receiving contract
Agree the accepted payload, external identifiers, acknowledgement and retry behaviour. Repeated messages need duplicate protection. An uncertain handoff needs reconciliation before an operator sends it again.
Where the other SmartFACT products fit
SmartFACT Data, at data.smartfact.ai, provides shop connectors and maintained tables through its ConfigSheets facet, and FactorySpec defines product requirements. LabelRules, WorkSteps and KitProof address printing, instructions and kit verification. Each of these is a separate product with its own responsibility; availability and supported contracts are confirmed separately.
Practise with the real screens
Practise recording production, responding to refused despatch attempts and reviewing order and production evidence, using made-up orders.
Read the guides on any device. Interactive demonstrations run on a desktop or laptop, showing the office screens or the station screens used on a handheld or scan station.