OrderFlowby SmartFACT

EARLY-ACCESS GUIDE · UPDATED 29 September 2026

Getting started with OrderFlow

Prepare an early-access evaluation around one real order workflow.

This guide describes the service scope. Access and the workflow supported for your site are confirmed during onboarding.

Choose a focused starting point

Select one customer or order source and one production destination. Identify an order-office owner who can approve the acceptance checks and a technical contact for the data exchange.

Bring examples with expected decisions

Use anonymised examples and agree a secure way to share any sensitive material after the initial enquiry. The public form only needs a short description.

  • An ordinary order that should proceed.
  • An order with a missing reference or unknown option.
  • An amendment received after production release.
  • The expected destination and reason for each decision.

Agree success before connecting production

Define the manual work to reduce and the evidence needed to trust the result. Confirm the supported workflow, responsibilities, timing, pricing and support. Start by comparing proposed decisions with expected outcomes before enabling live release.

Does this match your workflow?

Start with a short description of the problem.

Request early access ↗